Mobile App Design & User Research

Rutgers Campus Connect

A unified digital platform designed to cultivate community and collaboration across Rutgers University, empowering students to connect and belong.

Campus Connect App Screens

The Problem

Rutgers University currently lacks a unified, digital community hub that effectively fosters deep student engagement and meaningful collaboration across the university system. This absence impedes students' ability to easily build social and academic bridges and establish safe, inclusive spaces, thereby restricting open communication and the exchange of diverse perspectives crucial for a cohesive campus environment.

How might we create a digital platform that empowers Rutgers students to connect, collaborate, and cultivate a stronger sense of community?

Role UX Designer & Researcher
Timeline 12 Weeks
Team Individual Project
Tools Figma, FigJam, User Interviews

The Solution

Campus Connect: A unified student platform for engagement and belonging

A digital hub designed to cultivate community and collaboration across Rutgers University.

Key Features:

Personalized Dashboards: Connection Tailored to Every Student

01 Research

Disconnected on Campus: Students Crave Belonging and Streamlined Connection

To understand the barriers to student engagement at Rutgers, I conducted interviews with eight undergraduate and graduate students across different schools and majors. Participants represented a range of experiences: commuter students, on-campus residents, transfer students, and international students.

Each interview focused on:

Competitive Analysis

To evaluate how other institutions and platforms address student engagement, I examined Rutgers Engage, Handshake, Discord communities, and CampusGroups.

Most of these tools focus on event management or club logistics rather than cultivating long-term connections and inclusivity.

Crucially, there was no cohesive digital environment that merges academics, social belonging, and inclusivity under one roof.

Literature Review

A review of campus engagement research revealed that:

These findings aligned closely with themes from my interviews, confirming the need for a centralized, inclusive engagement platform designed for all types of Rutgers students.

02 Understanding Users

A Deep Desire for Connection and Inclusion

From my research, four major themes emerged about the emotional and social challenges students face:

Key Themes

Personas

Maya - The Commuter Student

Maya

The Commuter Student

"I want to join clubs, but by the time I hear about them, it's too late or I'm already home."

Goals
  • Cultivate a sense of belonging despite not living on campus
  • Stay informed about campus activities
  • Find commuter-friendly activities
Frustrations
  • Feels isolated from campus culture
  • Missed opportunities due to fragmented communication
  • Overwhelmed by multiple platforms
Daniel - The First-Year Student

Daniel

The First-Year Student

"I signed up for so many clubs, but I can't even remember which ones emailed me back."

Goals
  • Discover events that align with his interests
  • Forge new friendships
  • Build a social network on campus
Frustrations
  • Difficult to navigate scattered club information
  • Lacks a sense of direction
  • Overwhelmed by communication channels
Priya - The Graduate Student

Priya

The Graduate Student

"I wish there was one place where students could collaborate across programs and disciplines."

Goals
  • Foster interdepartmental collaboration
  • Champion inclusive spaces
  • Build cross-program networks
Frustrations
  • Limited cross-department communication
  • Challenging to find collaboration opportunities outside her major
  • Lack of unified platform for graduate students

My research led me to wonder… How might we empower students to discover and engage with communities that cultivate a stronger sense of belonging at Rutgers?

03 Ideation

Exploration of Ideas: How I Arrived at Rutgers Campus Connect

Early Exploration

My goal was to design a digital platform that helps Rutgers students connect, collaborate, and engage more meaningfully. Initial brainstorming focused on unifying fragmented systems into a single hub. Early concepts like peer matchmaking and AI-driven recommendations were explored, but interviews showed students prioritized clarity, not another social network.

Refining the Concept

I shifted focus toward three essential engagement pathways to simplify the design:

Feedback highlighted the importance of organization, visual discovery, and quick interaction, leading to a minimalist structure.

Establishing the Flows

Two key flows emerged, prioritizing ease of navigation and minimal friction:

User Flow: Discovering and Attending Events

Evolving Through Feedback

Peer critiques led to refinement; for instance, the "Scarlet AI" assistant evolved from a chatbot into a smart search companion that personalizes discovery without dominating the interface. This helped establish the final foundation for Campus Connect, making finding belonging as seamless as checking your calendar.

04 Design

Designing for Connection: A Unified Rutgers Experience

Establishing a Central Hub

The main goal was to create a centralized experience where the home screen acted as the nucleus—a single point for discovering clubs and events. I balanced information density with clarity in early wireframes, ensuring students could reach their goals in three taps or fewer.

Visual Language: Clean, Modern, and Academic

I developed a visual language that felt authentically Rutgers—professional yet welcoming.

This design was approachable for first-year students while maintaining polish for Rutgers' brand identity.

Building a Cohesive Brand Identity

The Campus Connect brand is built around inclusivity and discovery. The app's companion feature, Scarlet AI, provides a friendly, conversational tone and contextual suggestions, reinforcing a sense of connection and support.

Inspired by Community and Simplicity

The design reflects modularity and flexibility, with each section (events, clubs, calendar, favorites) following a consistent, scalable structure. This organization creates a sense of rhythm and familiarity across screens, mirroring a living campus that is structured yet open to exploration.

Key App Screens

Campus Connect key app screens

05 Final Design

Connecting Students Across Campuses

The final design of Campus Connect delivers a simple yet powerful way for Rutgers students to discover, attend, and share events that matter to them. With a clean visual language, interactive map, and integrated calendar, the app brings community and connection into one cohesive experience.

Reflection

The final design of Campus Connect delivers a simple yet powerful way for Rutgers students to discover, attend, and share events that matter to them. With a clean visual language, interactive map, and integrated calendar, the app brings community and connection into one cohesive experience.